Prince Rupert Home Hardware Building Centre — Hardware Store in Prince Rupert

Reviews of Prince Rupert Home Hardware Building Centre

• Gabriel

  Added 2016.06.15

  The TOTAL lack of communication between the staff, management and customers is ridiculous. No communication as to when the HH truck is coming over to Haida Gwaii. Items purchased at the contractors desk over the phone for pick up on the week-end (why is the Contractors desk not open at least for a few hours on Sat. and Sunday?) and front counter staff does not give it to people picking it up on the week-end and it is sitting on the counter at the contractors service area marked with my name.. BUT it gets worse. I phoned this am at 10:00 am and explained what happened. No apology. I asked for my purchase to be delivered to the Airlines servicing Haida Gwaii so it could make the 1:00 pm plane. It was delivered around 2:00 pm so it missed the plane. What kind of staff did they hire? If necessary I would have paid for a taxi to deliver it.
• Oliver

  Added 2015.07.17

  Better than Rona but is that saying much? Staff is generally helpful, when you can find someone who can actually help you. Paint desk can be a pain to deal with if the wrong people are on staff. Overall, still a bit of "When computer says no, employee says no" but a few will still try and help. Limited stock in common items, but they do have some niche items lying around. For example - I've seen them run out of 3" deck screws. More than once. Deck screws folks...anyways. It must be nice to own a business with little competition. I try to order online more and more just because of sub par service.
• Zoey

  Added 2014.07.17

  walked in and was dealt with courteously, quickly and economically.
• Easton

  Added 2013.11.12

  thanks
• Elijah

  Added 2013.10.01

  Personnel courtois mais produits vendus beaucoup plus chers qu'ailleurs (bardeau, drip edge). Aurait aimé avoir les prix d'avance sur site web!